Shipping and delivery
Our Shipping Policy was last updated on 19th December 2022.
Shipment processing times
All Orders will be processed and shipped within 24 hours after receipt of cleared payment. Orders are not shipped or delivered on weekends or holidays.If We are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your orders will be calculated and displayed at checkout.
Shipping methods
Royal Mail Second Class
Shipment cost: £3.35
Estimated delivery time: 2-3 working days
Royal Mail First Class
Shipment cost: £4.45
Estimated delivery time: 1 working day
Click & Collect
Free Estimated time: 2 working days
Shipment confirmation & order tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
At the moment we do not ship to European countries.
Return and refund policy
Our Return and Refund Policy was last updated 19th December 2022.
Thank you for shopping at Arabian Scents.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
Your Order Cancellation Rights
You are entitled to cancel your Order within 14 days given the items you received are un-opened, unused, faulty or damaged. The deadline for cancelling an order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by:
By visiting this page on our website: https://arabian-scents.com/contact or by sending us an email: arabianscents0@gmail.com .
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days and that the goods are in the original packaging.
The following goods cannot be returned:
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us.
You should send thee goods too the following address: 231 Belgrave Gate Leicester LE1 3HT
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us:
By visiting this page on our website: https://arabian-scents.com/contact or by sending us an email: arabianscents0@gmail.com
Our Return and Refund Policy was last updated 19th December 2022.
Thank you for shopping at Arabian Scents.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
Your Order Cancellation Rights
You are entitled to cancel your Order within 14 days given the items you received are un-opened, unused, faulty or damaged. The deadline for cancelling an order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by:
By visiting this page on our website: https://arabian-scents.com/contact or by sending us an email: arabianscents0@gmail.com .
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days and that the goods are in the original packaging.
The following goods cannot be returned:
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us.
You should send thee goods too the following address: 231 Belgrave Gate Leicester LE1 3HT
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us:
By visiting this page on our website: https://arabian-scents.com/contact or by sending us an email: arabianscents0@gmail.com